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Free Hands-On Training

Are you giving customers the experience they want?

According to research, customers will only return to your station if they believe they can expect an exceptional experience.* That’s why we provide free hands-on training in the critical area of operational excellence. This training can help you reduce employee turnover, increase efficiency and productivity, and run a more profitable business. 

Walk the Store is a free two-day training session that teaches you to see your site differently:

  • Learn how to more easily and proactively address site issues to keep your customers coming back
  • Implement business improvement processes at your stores with ease
  • Leave with tools that guide you and your store team on the journey to retailing excellence

Train the Team is a free one-day training session that shows you how to build a firm foundation with the right team:

  • Discover how the right team can help you achieve your business goals and attract loyal customers
  • Learn how to elevate employee performance through coaching and mentoring to create and maintain maximum team efficiency
  • Develop effective techniques for speaking to your customers about programs and offerings and strategies for team implementation

 

*Source: Market Force, The Impact of Operational Excellence and Customer Satisfaction, 2014.

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Learn more about how branding with Phillips 66®, 76®, or Conoco® can help you get results. Call or email us today to get started.
888-543-1609