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Free On-Demand Training

Are you giving customers the experience they want?

According to research, customers will only return to your station if they believe they can expect an exceptional experience.* That’s why we provide free on-demand training in the critical area of operational excellence. This training can help you reduce employee turnover, increase efficiency and productivity, and run a more profitable business. 

Our training programs are designed to help meet the demand of today's consumers and teach you to see your site differently:

  • Learn how to drive positive and consistent consumer experiences to keep your consumers coming back
  • Implement business improvement processes at your stores with ease
  • Access to tools that guide you and your store team on the journey to retailing excellence

We understand operational excellence is key to the success of your business. Our free, on-demand training offers helpful insight on topics such as:

  • How to create a better fueling experience at the pump for your consumers
  • Creating a strategy aimed at fraud protection and lowering data loss at your site
  • Develop effective techniques for speaking to your consumers about programs and offerings


*Source: Market Force, The Impact of Operational Excellence and Customer Satisfaction, 2014.

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Learn more about how branding with Phillips 66®, 76®, or Conoco® can help you get results. Call or email us today to get started.